GuideConversations connected to customer context
The team follows each conversation alongside the booking or service journey, with a clearer view of what the customer needs.
- Booking and service context
- Conversation history
- Centralized relationships
- Less scattered information
GuideMore agility before and after a service
Questions about times, services and progress can be handled with the right context, supporting a closer and more professional experience.
- Clearer answers
- Relationship continuity
- Less team rework
- A more welcoming experience
GuideAvailable from Premium
Chat is part of Premium's complete management package and is also included in Platinum. The digital queue remains a Platinum differentiator.
- Chat in Premium
- Chat in Platinum
- Connected scheduling and relationships
- Digital queue in Platinum